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Eleven Oaks Boutique

How can we help? Get all of your important questions answered here or reach out to us to learn more. 

Help Center - Eleven Oaks Boutique

We offer the e-Gift card. For more information please click https://www.shopelevenoaks.com/products/gift-card

Do you sell gift cards?

We have a sizing guide that can help you determine which is the best size for you! SIZING INFORMATION AND MEASURING GUIDE

What is Eleven Oaks sizing guide for its products?

We currently offer these delivery options to the contiguous 48 states + Washington DC::
Economy Shipping (6-8 business days) 
Standard shipping (3-6 business days)
Expedited shipping (2-3 business days)
Express Shipping (1-2 business days)

You can read more here

What is your shipping policy?

You can verify the status of your order right here. Keep your order number or tracking number available.

How do I track my order and get real-time updates?

You have 30 days from the date you received your item to submit a return request. To be eligible for a return, your item must be, unworn/unwashed, with tags, and in its original packaging. 
The following are not eligible for refund or exchange: Final sales, Gift cards, Custom made products, Gifts with purchase & International orders  
You can read more about our Return policy here

What is your return policy?

We recently started shipping to Canada. All fees for international orders (i.e. shipping, duties, and taxes) will be shared and collected when you checkout on our store. No additional fees will need to be collected when the item is delivered. 
For other locations 🌎 check back soon as we are expanding our shipping locations as quickly as possible!